Travel Conditions Manual

Article 1 (General Rules)

This driving camp is planned, organized, and conducted by Ziplus Corporation (hereinafter referred to as "the Company"). The contract regarding the organized tour package (hereinafter referred to as "Organized Tour Package Contract") between the Company and the customer participating in the tour will be governed by the provisions of these terms and conditions. For any matters not stipulated in these terms and conditions, they shall be governed by applicable laws or generally established practices.

The contents and conditions of the driving camp are governed by the customer recruitment advertisements, brochures, confirmation documents, travel condition explanation documents, and the section on organized tour contracts in the Standard Travel Agency Terms and Conditions. (PDF).

If the Company establishes a written special agreement that does not violate the law and is not disadvantageous to the customer, that special agreement shall take precedence over the provisions of the preceding paragraph.

Article 2 (Details of Travel Contract)

In these terms, "Package Tour" refers to a trip in which our company, for the purpose of soliciting participants for driving camps, pre-arranges the destination and schedule of the driving camp, the driving school (or institution) where the participants will receive training, the means of transportation, accommodations, and other related services. The company manages and conducts the schedule of the stay at the driving school.
(Participant Obligations)                                                                                                                                                                                                            If a participant fails to attend a driving lesson due to intentional reasons, personal circumstances, or negligence, the participant is required to pay cancellation fees as well as any additional accommodation costs (including meals) resulting from the missed lesson.

Article 3 (Contract Establishment and Cancellation)

Customers applying for our package tour contract must review the contents of the confirmation document provided by our company (hereinafter referred to as the "Confirmation Document"), fill in the necessary details, and send it back via electronic means such as FAX or email. When we confirm the returned contents or when the payment method is finalized by the specified deadline set by our company, the contract is considered established. (However, if the customer is a minor, the contract will only be established after obtaining the consent of their legal guardian.)

The finalization of the payment method refers to the following:

① In the case of a bank transfer, when we confirm the receipt of the payment.
② In the case of a driving license loan, when the customer's loan application process is completed, and the credit company sends a notification to us confirming the completion of the loan contract.
③ In the case of credit card payment, when the credit card company's authorization process is completed.  
④ In the case of credit card payment, when the credit card company's authorization process is completed.

After the contract is established, you must pay a portion or the full amount of the training fees by the date specified in the documents. If the contract is canceled, we will refund the amount paid minus the cancellation fee, and the customer will bear the bank transfer fee.

Article 4 (Admission conditions)

Customers are not allowed to interrupt their training camp or temporarily return home due to personal circumstances. However, this does not apply if the driving school (institution) grants permission. In such cases, if the customer agrees to any additional fees incurred, the request may be accepted. Travel expenses for mid-term withdrawal, transfer, or temporary return home will not be covered (except for driving schools that have separate provisions for covering such costs).

If some customers modify or cancel their contract after applying as a group, the contract terms for the remaining customers will be altered accordingly. If any price differences arise due to these changes, the additional costs must be covered by the customers.

Our company may refuse to enter a travel package contract, even after accepting the application or after the contract has been finalized, if the customer meets any of the following conditions:
*Please refer to the separate page for supplementary travel conditions and terms of use.​
1) When a false statement is made at the time of Application
2) If it becomes known that the customer has a chronic illness, mental or physical disabilities, allergies, pregnancy, or the possibility of pregnancy, requiring special consideration
3) If the customer is under administrative penalties and has not completed the disqualification period or has not attended the required offender’s course
4)  If the customer fails to undergo procedures required by our company, such as driving suitability consultations or medical evaluations
5) If the customer is deemed to cause inconvenience to other customers or is likely to disrupt the smooth operation of the driving camp
6) If the customer is found to be a member, associate member, or affiliate of a criminal organization, or related to anti-social forces such as corporate racketeers
7) If the customer engages in violent demands, unreasonable requests, threatening behavior, or actions involving violence or similar conduct toward our company
8)  If the customer spreads rumors, uses deception or force to damage our company's reputation, or obstructs our operations in any way

Article 5 (Change and cancellation of this contract before the start of Driving Camp)

Customers can modify or cancel this contract at any time by paying the change fee in Table 1 or the cancellation fee in Table 2 to our company. Please note that changes or cancellations to this contract will only be accepted during the business hours of our call center. If you request it outside of business hours, it will be handled on the next business day.

Any transportation or other costs incurred due to changes or cancellations of this contract will be borne by the customer.

Our company is not responsible if you are deemed ineligible for admission by the driving school (school) you are applying to and therefore cannot participate in the training camp. In such cases, this contract will be treated as having been changed or canceled by the customer, and we will charge the change fee from Table 1 or the cancellation fee from Table 2. The same applies if you are late for the meeting time on the day of admission and cannot participate in the training camp.

4. If the contract is re-established after termination, and it is re-entered before the original termination date, it will be treated as a modification. In the case of a modification, no credits will be applied.

5. If this contract is modified or terminated, we will follow Article 3, Section 2. Any actual costs, such as fees during the refund process, will be borne by the customer. If you are using a driving license loan and decide to cancel enrollment due to being unable to utilize the loan, no specified fees will be incurred. However, if more than one week has passed since your application or if the application is made 21 days or less before the start date, this exception does not apply.

6.After the establishment of this contract, if any of the following reasons arise, the customer can terminate this contract without bearing the cancellation fee, notwithstanding the provisions of the previous section:
1) If the schedule changes or the graduation date is postponed due to the circumstances of the driving school.
2) If the training camp fee increases due to the circumstances of the driving school.
3)  If natural disasters, disturbances or riots, terrorist attacks, interruption of services such as transportation or accommodation, cancellations of irreplaceable public transport, orders from public authorities, or other reasons make it impossible or extremely likely to make the safe and smooth implementation of the training camp impossible.

Article 6 (Change and cancellation of this contract after the start of the driving camp)

If the customer wishes to modify or terminate this contract after the enrollment procedures to the driving school due to personal reasons, the remaining balance after deducting the entrance fee, teaching materials fee, fees for completed lessons, examination fees, and other costs the customer must bear will be refunded according to the standards of the driving school.

If the customer is unable to continue with the training camp due to injury, illness, or other reasons after the start of the training camp, we may terminate part of this contract. If the responsibility does not lie with us, the costs associated with returning home due to the termination will be borne by the customer.

If the customer’s intentional negligence, violations of laws and regulations, acts contrary to public order and morals, disruptive behavior, or violations of the driving school’s rules hinder the smooth continuation of the training camp or there is a very high possibility of such hindrance, we may terminate this contract even after the start of the training camp.
If the customer leaves the driving school or training camp location without permission and there is no contact for more than two days, the same treatment will apply.
Accommodation fees during the period of absence will also be added. The settlement method will be based on the regulations of the driving school.

When changing or canceling this contract, the rules of the driving school you enter will apply.
In cases of natural disasters such as earthquakes, floods, and snow damage, outbreaks of infectious diseases, labor disputes, orders from public authorities, enactment or amendment of laws, force majeure, and other unavoidable reasons that make safe and smooth instruction impossible, the driving school may determine to terminate the contract or change the driving school, schedule, or accommodation (including the use of training schools and accommodations not listed in the guide). In cases where the above reasons arise or if the customer fails to qualify at the time of enrollment (vision, hearing, color recognition ability, physical ability, etc.) or fails the academic test, damages incurred due to intentional or negligent actions of participants or others during the training camp, theft, pranks, injuries, or damages caused by accidents during training that exceed the coverage limits of the liability insurance subscribed to by the driving school, or damages arising not due to the responsibility of the company and the driving school or accommodation will not be the responsibility of the company and the driving school.

Article 7 (Change of schedule after the start of the driving camp)

The expected graduation date presented to the customer by our company refers to the date on which graduation is possible if the entire scheduled training camp, as set by the driving school, is completed on time. If the training camp schedule cannot be completed on time due to the results of skills or academic tests, or due to training cancellations caused by natural disasters, the graduation date will be extended, regardless of the originally planned graduation date. In such cases, our company will not be responsible for any travel guarantees.

If the graduation date is extended, the customer will be required to pay additional training fees. However, if additional fees are included in advance or if the extension is due to the impact of a natural disaster, no extra payment will be required up to the number of days or sessions specified in the contract.

If the driving school administrator determines that the participant can not complete the practical training course stipulated by the Road Traffic Act, is unlikely to pass the temporary license driving test, or if the participant fails the temporary license written test three times, the participant's driving camp training will be suspended and the participant will be asked to return home temporarily. In this case, the transportation cost will be borne by the customer.

In the case of the preceding paragraph, the resumption of the driving camp training schedule after returning home will be presented to the customer again with the addition of special conditions such as passing the temporary license written test, the difference of the tuition fee during the time of admission and re-entry, and the additional burden of transportation expenses. After the participant consents to the conditions presented by the school and the company, re-entry will be accepted.

Article 8 (Change of Accommodation)

Unless our company has previously confirmed the name of the facility, the accommodation for the driving camp during the training period will be selected by the driving school (institution) based on the plan (shared room, single, twin).

During the training period, the driving school (institution) may change the accommodation or room assignment. In this case, the transfer will generally be to a facility of equivalent standards, but it may vary depending on room availability.

The term "facility of equivalent standards" in the previous paragraph refers to a facility with no significant difference in terms of the size per person or the attached amenities of the room. This does not include factors such as distance from the driving school (institution), surrounding environment, or age of the building.

If the contract stipulates exclusive use of the room for the customer alone or with others, the period for exclusive use of the room will be limited to the graduation date initially indicated by our company. If the training exceeds the scheduled graduation date, in principle, you will be required to use a shared room.

Article 9 (Special Compensation)

Regardless of whether our company is liable or not, in accordance with the Special Compensation Provisions of the General Terms and Conditions of Solicitation-Based Package Travel Contracts, we will provide compensation to the extent specified in Table 3 for damages to life, body, or personal belongings caused by sudden and accidental external incidents during the driving camp training period.

2.Our company will not pay compensation or consolation money for damages to life or body caused by the customer's pre-existing conditions or constitution, such as brain diseases, heart diseases, gastrointestinal diseases, shock symptoms, intentional acts, legal violations, gross negligence, suicide attempts, intoxication from alcohol, traffic violations, dangerous activities such as mountain climbing, diving, swimming in prohibited areas, or accidents resulting from earthquakes, volcanic eruptions, tsunamis, or social disorder.

3.Our company will not pay personal belongings damage compensation if the damage is due to intentional acts, legal violations, gross negligence such as misplacing or losing items, traffic violations, defects in the items covered, natural wear and tear, damage to appearance that does not affect the function of the items, or accidents resulting from earthquakes, volcanic eruptions, tsunamis, or social disorder.

Article 10 (Sharing of personal information to third parties)

The personal information obtained by our company in connection with the solicitation-based package travel contract will be handled in accordance with our company's publicly available Personal Information Protection Policy.

You agree and acknowledge in advance that your personal information as listed in item 1 below will be provided by our company to third parties as listed in item 2 and will be used by such third parties within the scope of the purposes listed in item 3.

1) Personal Information Provided to Third Parties
The following information is necessary to carry out the business under the package tour contract:
·full name
·address
· Phone number
·date of birth
·email address
・Status of residence and period of stay
・Japanese Language Proficiency Test and other qualification acquisition status
・Expected graduation date
License acquisition status
・SNS information

2) Third parties to whom personal information is provided
Name: Joys Japan Co., Ltd.
Address: 8-1 Shinsencho, Shibuya-ku Tokyo
TEL：03-6416-5472

3) Purpose of use by the third parties
To collect and analyze customer attribute information and life plan-related information for the purpose of providing individualized services to customers.

Article 11 (Minimum number of participants and tour conductor)

Unless otherwise specified, the minimum number of participants for any plan is 1, and for couple plans, the minimum number is 2. Tour conductors will not accompany any plan.

These travel conditions are based on standards as of April 2024.
(Updated date: April 22, 2024)
Ziplus Co., Ltd.
Representative Director Kanesaka Shigeru
8F Fujitain Zex Building, 9-5 Shinsen-cho, Shibuya-ku Tokyo 150-0045
Tokyo Registered Travel Agency No. 2-7872
Regular member of the All Japan Association of Travel Agents
Domestic Travel Business Manager Chiharu Iizuka
(The above persons will provide explanations if requested by the customer.)